// Legal

Privacy Policy

1. Who we are

Poly Chrono (“we”, “us”) provides master watchmaker services. This policy explains how we handle personal data when you visit our website or contact us. Our base is Belgium.

2. Data we may collect

We may collect information you provide (name, email, phone, message content, watch brand or service type) via forms or email, and basic technical data such as IP address, browser type, and pages viewed, through standard server logs or analytics where enabled.

3. How we use it

We use this information to respond to enquiries, arrange and deliver services, improve the website, meet legal obligations, and—where permitted—understand how visitors use the site.

4. Legal basis

Depending on the context, we rely on your consent, performance of a contract or pre-contract steps, legitimate interests (such as running a secure website), or legal requirements.

5. Retention & sharing

We keep personal data only as long as needed for the purposes above or as required by law. We may use trusted providers (e.g. hosting, email) who process data on our instructions. We do not sell your personal data.

6. Your rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your data, to object or withdraw consent, and to lodge a complaint with a supervisory authority. Contact us to exercise these rights.

7. Updates

We may revise this policy from time to time. The current version is always published on this page.

8. Contact

For privacy-related questions, reach us via the Contact page.